Terms of Service

These Terms of Service ("Terms") govern your use of the Ascendrium website operated by Ascendrium LLC ("Ascendrium", "we", "us"). By using this website you agree to these Terms. Separate service agreements govern any services you engage us for; where a signed agreement conflicts with these Terms, the agreement prevails.

Ascendrium is an e-commerce company. We provide e-commerce management services to online brands — store setup, product research, content, creator programs and advertising management — operate our own online stores, and are developing Mission Control, our software platform for managing e-commerce operations. The scope, deliverables, fees and duration of any engagement are defined in the applicable service agreement.

You may use this website for lawful purposes only. You agree not to attempt to gain unauthorized access to the website or related systems, to interfere with its operation, or to copy or reuse its content for commercial purposes without our written permission.

The content on this website — text, graphics, logos and the Ascendrium brand assets — is owned by Ascendrium or licensed to us and is protected by intellectual property laws.

E-commerce outcomes depend on many factors outside our control, including market conditions, platform policies and the client's own decisions. We make no guarantee of specific revenue, profit or business results, and nothing on this website should be read as such a guarantee. Examples and case studies describe past work, not promised outcomes.

When you engage our services, you are responsible for providing accurate business information and timely access to the accounts we need, for complying with the laws and platform policies that apply to your products and market, and for the accuracy of your product claims. We follow platform rules in everything we do and expect clients to do the same.

Our work involves third-party platforms such as e-commerce marketplaces, advertising networks and social platforms. Those platforms have their own terms and policies, which apply in addition to these Terms. Links from this website to other sites are provided for convenience; we are not responsible for their content.

This website is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose and non-infringement, and we do not warrant that the website will be uninterrupted or error-free.

To the fullest extent permitted by law, Ascendrium shall not be liable for indirect, incidental, special or consequential damages, or for lost profits or revenue, arising from your use of this website. Our total liability arising from the website is limited to the amount you paid us, if anything, for access to it. Nothing in these Terms limits liability that cannot be limited by law.

We may suspend or terminate access to the website at any time, with or without cause. Engagement of our services may be terminated according to the notice and terms of the applicable service agreement.

These Terms are governed by the laws applicable to Ascendrium LLC at its registered address. Any dispute arising from these Terms will be resolved in the courts of that jurisdiction, unless mandatory consumer law gives you a different forum.

We may update these Terms from time to time. The "Last updated" date above shows the current version, and continued use of the website after an update means you accept the revised Terms.